Stop Flying Blind.
Start Making Decisions.

Perch connects your CRM, Dialer, and marketing data into a single mission control for your customer journey. See the complete picture. Know exactly where to act.

Meet The Guide:

Your AI Copilot for Root Cause Analysis.

Dashboards show you what happened. The Guide tells you why it happened and what to do next.

Every metric that matters, unified in one view. No more hunting across systems.

Pinpoints the root cause. Recommends the fix. You decide and move.

Key insights tied directly to performance drivers. Not just charts. Answers.

Instant root cause analysis. The Guide surfaces what changed, why, and where to focus.

Results, Not Dashboards.

Perch turns data into action, empowering CX and revenue leaders to make better decisions, faster. No guessing, no dashboards—just measurable impact:

Cutting-edge
telecom company

25%

higher upsell rate without digging through dashboards.

Leading
e-commerce player

20%

increase in sales, driven by clear, actionable insights.

Top 3 wireless
network operator

5%
better retention and

+12pt NPS
thanks to 10x more insights.

Fast growth fintech company

20%
rise in agent productivity,
25%

boost in retention—clear actions, no dashboards.

Your Mission Control for the Customer Journey.

Unified visibility across every system. Perch connects your CRM, contact center, marketing, and billing data into one command center. No more switching between dashboards to piece together what happened.

Instant answers at every altitude. Executives see the full picture. Operators see the details. The Guide delivers trusted insights for every phase of the journey, from lead to retention.

Proactive alerts before problems escalate. Perch surfaces what changed, why it matters, and where to focus. You act on signals, not surprises.

Ask a Question.Get the Answer. Not Another Dashboard.

This works because Perch maps your entire operation first. Every system, stage, and metric connected. When you ask a question, The Guide reasons through your business the way your best analyst would. In seconds.

From Data Chaos to Decision Clarity.

Leaders who switched to Perch don’t dig for answers anymore. They act on them.

Perch simplified our decision-making dramatically. We stopped digging through dashboards and started finding answers. 20% boost in sales conversions. 25% lift in cross-sales.

Director of Operations, Publicly Traded Fintech Company

We used to spend hours piecing together data from multiple systems. Now we see the full picture in one place. We’re solving issues before they escalate.

COO, Marketing Services Company

You Know the Problems. You Need the Data to Fix Them.

Perch gives you one command center for your entire customer journey. So you can finally see what’s driving costs, conversions, and churn.

Revenue targets keep rising

CAC won’t come down

Lead quality is inconsistent

Can’t hire or retain enough talent

Pipeline visibility is fragmented

Data is stale, scattered, or wrong

Decisions still come down to gut feel

AI that identifies root causes and recommends the fix.

Ask questions in plain English. Get answers in seconds.

Proactive alerts before problems escalate.

Every system unified into one source of truth.

Perch’s Unique Value Proposition

Visibility into Every Step of the Customer Journey PLUS Insights from an AI co-pilot that tell you exactly what you need to do

GRANULARITY

TRANSPARENCY

OBSERVABILITY

SCALABILITY

TESTABILITY

MODULARITY

VISIBILITY

See the forest through the trees

Perch Insights gives business leaders crystal-clear visibility across their entire customer journey. Spot trends, uncover opportunities, and take immediate action to drive better business outcomes.

Stop Flying Blind.Start Making Decisions.